At Udeze Interiors, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our interior design and contracting services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, physical or project address, and details about your interior design or contracting requirements when you fill out a contact form, request a quotation, or communicate with us directly. We may also collect non-personal information such as browser type, device information, and pages visited on our website through standard web analytics tools.
2. How We Collect Information
Information is collected when you voluntarily submit it through our website’s contact or enquiry forms, when you email or call us, or when you engage us for a design or contracting project. We may also collect information automatically through cookies and similar tracking technologies when you browse our website.
3. Cookies
Our website may use cookies, which are small text files stored on your device, to improve your browsing experience, remember your preferences, and understand how visitors use our website. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.
4. Analytics
We may use third-party analytics tools, such as Google Analytics, to help us understand website traffic and user behaviour. These tools collect information such as your approximate location, device type, and browsing patterns in an anonymised or aggregated form. This information helps us improve our website content and user experience.
5. Contact Forms
When you submit an enquiry or quotation request through our contact forms, the information you provide, such as your name, phone number, email address, and project details, is used solely to respond to your enquiry and provide you with the requested information or service. We do not sell or rent this information to third parties.
6. Data Storage
Personal information collected through our website and during project engagements is stored securely, either electronically on protected servers or, where applicable, in physical files at our Lagos office. We retain client information for as long as necessary to fulfil the purpose for which it was collected, including ongoing project management, warranty support, and legal or accounting requirements.
7. Data Protection
Udeze Interiors takes reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security. We handle personal data in line with applicable Nigerian data protection regulations, including the Nigeria Data Protection Act.
8. Third-Party Services
We may share limited information with trusted third parties, such as suppliers, fabricators, delivery partners, or payment processors, solely for the purpose of fulfilling your project or service request. These third parties are expected to handle your information responsibly and only use it for the specific purpose for which it was shared. We do not share your personal information with third parties for their independent marketing purposes without your consent.
9. User Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, and request the deletion of your information, subject to any legal or contractual obligations that may require us to retain certain records. You may also withdraw consent for us to contact you for marketing purposes at any time. To exercise any of these rights, please contact us using the details provided on our website.
10. Children’s Privacy
Our website and services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information.
11. Updates to This Privacy Policy
Udeze Interiors may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Udeze Interiors through the contact details provided on our website, or reach out to our office in Lagos, Nigeria, directly.